Welcome to Little Blue Bottle. These Terms & Conditions govern your use of our website, products, and services. By accessing or using this site, you agree to be bound by the terms below. If you do not agree, please discontinue use of the website.

Little Blue Bottle
Website: www.littlebluebottle.co.uk
Email: marketing@littlebluebottle.co.uk

2. Use of the Website

You agree to use this site for lawful purposes only. You must not:

• Use the website for fraudulent or harmful activities.

• Attempt to gain unauthorised access to the site, servers, or networks.

• Copy, distribute, or modify any content without our permission.

We reserve the right to suspend or terminate access if you breach these terms.

3. Products and Services

We make every effort to display product descriptions, images, and prices accurately. However:

• Colours may vary depending on chosen product.

• All products are subject to availability.

• Prices may change at any time without notice.

Orders are accepted at our discretion.

4. Ordering Process

By placing an order, you confirm that:

• You are at least 18 years old.

• All information provided is accurate and complete.

We will send an order confirmation via email. This confirmation does not guarantee acceptance. A binding contract is formed only when we dispatch your order.

5. Payment

We accept payment via:

• Credit/debit card

• PayPal

• Other payment services we may add

All payments must clear before shipping. If payment fails or is flagged for fraud, your order may be delayed or cancelled.

6. Shipping & Delivery

Estimated delivery times are shown at checkout but are not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.

Shipping fees, methods, and available destinations will be listed on the site.

7. Returns & Refunds Policy

We want you to be happy with your purchase. Our policy is as follows:

7.1 Eligibility for Returns

You may return eligible items within 30 days of receipt. Items must be:

• In original packaging
  

For hygiene reasons, certain items (e.g. cosmetics, opened bottles, personal care items) may not be returnable unless defective.

7.2 Defective or Damaged Items

If your item arrives damaged or faulty, please contact us within 48 hours with photos. We will offer:

• A replacement, or a full/ partial refund depending on the situation.

7.3 Refunds

Refunds will be issued to the original payment method within 7–14 business days after we receive and inspect your return.

Shipping fees are non-refundable unless the return is due to our error.

7.4 Return Shipping Costs

You are responsible for return shipping costs unless the item is faulty, incorrect, or damaged.

8. Cancellation Policy

8.1 Before Dispatch

You may cancel your order before it is dispatched. Contact us immediately for fast processing.

8.2 After Dispatch

Once an order has shipped, you must follow the Return Policy above.

9. Subscription or Repeat Orders (if applicable)

If you subscribe for recurring orders:

• You authorise recurring charges to your payment method.

• You may cancel at any time before the next renewal date.

Prices and terms of subscriptions may change, but we will notify you in advance.

10. Intellectual Property

All content on this website—including text, images, logos, video, designs, and product descriptions—is the property of Little Blue Bottle or our content suppliers.

You may not reproduce, distribute, modify, or use any material without our written consent.

11. Data Protection & Privacy

We are committed to protecting your personal information. Our data practices comply with applicable laws, including GDPR (if relevant).

11.1 Data We Collect

We may collect:

• Contact details (name, email, address, phone)

• Order information

• Payment information (processed securely by third-party providers)

• Browsing data, cookies, and analytics

11.2 How We Use Your Data

We use your information to:

• Process and deliver orders

• Provide customer support

• Improve website performance

• Send service updates, account notifications, and marketing (if opted in)

11.3 Sharing Your Data

We may share your data with:

• Delivery carriers

• Payment processors

• IT service providers

• Legal authorities (if required)

We do not sell your personal data.

12. Marketing Communications

12.1 Consent

You will receive marketing emails only if you:

• Opt in, or

• Create an account and choose to receive marketing

You may unsubscribe at any time using the link in the email.

12.2 Right to Withdraw Consent

You can withdraw consent for marketing at any time by:

• Clicking “unsubscribe”

• Emailing us directly

This will not affect service or transactional emails.

13. Cookies

This website uses cookies to help improve your experience.
You may:

• Accept all cookies

• Reject non-essential cookies

• Change your preferences any time

See our Cookie Policy for full details.

14. Disclaimer of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages.

• We do not guarantee that the website will be uninterrupted, secure, or error-free.

• We are not responsible for losses caused by user error, delays, or third-party service interruptions.

Your statutory rights are not affected.

15. External Links

Our website may contain links to third-party sites. We do not control these sites and are not responsible for their content or practices.

16. Changes to These Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the site after changes means you accept the updated terms.

17. Governing Law & Jurisdiction

These terms are governed by the laws of United Kingdom.
Any disputes will be subject to the exclusive jurisdiction of the courts of United Kingdom.

18. Contact Us

For questions or concerns about these Terms & Conditions, please contact:
Email: marketing@littlebluebottle.co.uk